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Terms and Conditions

Welcome to IQV NEXUS Front Desk Management. These Terms and Conditions ("Terms") govern your access to and use of the IQV NEXUS Front Desk Management platform and related services ("Service") provided by IQV NEXUS CORPORATION ("we", "us", or "our").

By using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

 

1. Service Overview

IQV NEXUS Front Desk Management is a software solution designed to streamline and automate front desk operations in healthcare and related environments. Core functionalities may include patient and visitor registration, appointment scheduling, check-ins, queue management, and secure messaging between staff and patients.

The Service is intended for administrative use only and does not provide clinical functionality or medical advice.

 

2. Eligibility and Access

To use the Service, you must:

  • Be authorized by your organization to access the system

  • Use the Service only for its intended purpose within your professional or operational duties

  • Maintain the confidentiality of your login credentials

You are responsible for all activities that occur under your account.

 

3. Data Privacy and Security

We are committed to maintaining the privacy and security of all data entered into the platform. IQV NEXUS CORPORATION complies with applicable data protection laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

You agree to:

  • Not misuse or share Protected Health Information (PHI) without appropriate authorization

  • Promptly report any known or suspected data breaches

Refer to our Privacy Policy/HIPAA Policy for more details.

 

4. User Conduct

By using the Service, you agree NOT to:

  • Use the system for any unlawful or unauthorized purpose

  • Interfere with the operation or security of the platform

  • Attempt to reverse-engineer, copy, or modify any part of the Service

Violation of these rules may result in suspension or termination of your access.

 

5. Intellectual Property

All content, features, and technology related to IQV NEXUS Front Desk Management are owned by or licensed to us and protected by intellectual property laws. You may not reproduce or distribute any part of the Service without our written permission.

 

6. Service Availability and Updates

We strive to provide reliable and uninterrupted access to the Service. However, we may occasionally perform maintenance, updates, or make changes to improve functionality.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

 

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use the Service. This includes, but is not limited to, data loss, business interruption, or security breaches not caused by our negligence.

 

8. Termination

We reserve the right to terminate or suspend access to the Service at our discretion, without liability, especially in the event of violations of these Terms.

 

9. Contact Us

If you have any questions or concerns about these Terms or the Service, please contact us at:

IQV NEXUS Support Team
solutions@iqvnexus.io
470-995-1132
3379 Peachtree Road NE Suite 655 Atlanta, GA 30326

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